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CAD/RMS Records Center

Coventry CAD v51 • commercial reporting, lifecycle, email and permissions foundation
AdminDispatchCommsNotifications
Calls Today
Open Incidents
7 Days
This Month
Email Rules
Calls by Agency
assigned agency summary
Calls by Type
top incident categories
Unit Utilization
most-used units
Run Report Search
filter by date, agency, unit, incident number, address or nature

RunDateTypeAddressAgency/UnitsStatusActions
Incident Lookup
select from RMS records first or enter ID



No incident loaded.
Lifecycle Playback
call received through closure
Statistics Engine
commercial KPI groundwork
Daily Volume
Status Counts
Response Samples
Report Template
PDF/report layout settings








Templates
available report layouts
This prepares Coventry EMS Google Workspace/Gmail integration. Actual automatic sending still requires a secure OAuth deployment step in Cloudflare, so no Gmail password should be stored in CAD.
Workspace Sender
agency sender profile

Configured Senders
workspace sender records
Role-Based Permissions
foundation for dispatcher, supervisor, agency admin and system admin access